Quality Management Guidelines for Complaints

Quality Management Guidelines for Complaints

Quality Management Guidelines for Complaints

Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the customer is dissatisfied with a product or service - guidelines for handling complaints in a manner that gives optimal results for both the organization and unhappy customer

About IPSA

IPSA Cert is a ISO certification body & Training body. Arvand samane pishgaman sanat ( IPSA Cert ) started his work in 2010. This company Opened under the consideration of  Babak Rayt who has more than 18 years experience in quality management system and worked for different companies and as a lead auditor, audited many companies in different scope. Read more

 

Contact IPSA

Address: Unite 4, 1 st Floor, No 70, Shahid Kabiri (Dezashib) Ave, Tehran- IRAN, 

Tel: (+9821) 22714021

 telegram.me/ipsacert